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Best Practice

NOCoE Best Practices: Planned Special Event Management

A planned special event (PSE) is an incident known prior to occurrence, which can cause congestion and unexpected delays for travelers. The impacts are often different than recurring congestion in both the frequency and impact from the events and possibly reduction in available roadway.

In

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Best Practice

NOCoE Best Practices: TSMO Workforce Hiring and Training

This report shares best practices in the hiring and training practices of TSMO organizations. With the growing number of resources available, including by the National Operations Center of Excellence (NOCoE), this report focuses on four topics for agencies seeking to expand and improve their work

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Mid America Regional Council: Kansas City Scout

Kansas City Scout is a traffic management system that monitors and manages highway conditions in the Kansas City metropolitan area. It uses cameras, sensors, and electronic message boards to provide real-time traffic updates, incident alerts, and road conditions to help reduce congestion and impr

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Minnesota DOT TSMO Webpage

The Minnesota DOT TSMO webpage contains links to their Strategic Plan, tactical plans, and benefits information.

• Visit the webpage: https://www.dot.state.mn.us/tsmo/index.html

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Nashville DOT: Connect Downtown

The Connect Downtown Project Team has released final recommendations for comprehensive multimodal improvements in Downtown Nashville. At the end of 2023, we shared the Draft Action Plan, hosted community open houses, met with stakeholders, and published a survey to collect feedback. The project t

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Sustaining TSMO Peer Exchange Report

The National Operations Center of Excellence hosted the Sustaining TSMO Virtual Peer Exchange to share information between a cross section of agency leaders and principal staff from states, MPOs, and cities with experience in developing and implementing TSMO plans, programs, strategies, and polic

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WC26 Mobility and Operations Peer Exchange Report

The goal of this peer exchange was for 2026 World Cup host cities to learn from each other’s experiences hosting planned special events and to identify effective strategies for their World Cup mobility and operations planning. 

 The peer exchange was designed to strengthen regiona

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Ohio DOT: Transportation Systems Management & Operations website

The Office of Transportation Systems Management & Operations (TSMO) is responsible for delivering a core part of ODOT's mission statement: To make Ohio’s transportation system work better.

The office oversees many programs that collectively keep traffic moving safely

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Maricopa Association of Governments Systems Management and Operations Plan

The Maricopa Association of Governments (MAG) developed the Systems Management and Operations (SM&O) Plan to guide strategic investments in transportation technology and Intelligent Transportation Systems (ITS) infrastructure within the region. This plan aims to enhance the operation and mana

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