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Improving Traffic Signal Management and Operations: A Basic Service Model

Overview

This report provides a guide for achieving a basic service model for traffic signal management and operations. The basic service model is based on simply stated and defensible operational objectives that consider the staffing level, expertise and priorities of the responsible agency. The report includes a Literature Review, which provides a review of the National Traffic Signal Report Card and Self- Assessment, case studies based on agency archetypes that provide an understanding of how agencies deliver traffic signal management services based on their resources and interviews with acknowledged leaders providing support for the basic service concept. A discussion of signal timing versatility in support of the role it plays in providing good basic service is included in the Appendix.

Source Organization Location

Washington
,
DC

Operations Area of Practice

    Regional Traffic Signal Operations & Program Management
    Business Processes/Policies and Procedures
    Organizational Models

Organizational Capability Element

    Asset Management
    Arterial Traffic Control Device Operations
    Program Status/Authorities

Content Type

Best Practice

Role in Organization

Senior Engineer
Principal Engineer
Manager / First Line Supervisor
Director / Program Manager
Technician
Engineer
Senior Manager
Associate Engineer

Publishing Organization

FHWA

Objective

Learning
How-To
Available Tools

Document Downloads

Prime Contractor
Booz | Allen | Hamilton and Iteris
Author
Richard W. Denney, Jr.
TOM Chapters
19.4
6.7
View Related
Issue Date
Publication Number
FHWA-HOP-09-055