NOCoE Case Studies

New Jersey’s Arterial Management Center (AMC) modernized traffic operations through AI-powered adaptive signal control, real-time data fusion, and predictive analytics. This proactive system reduced congestion-related crashes, saved time with travel delay reductions of 10–30%, minimized unplanned

MoDOT’s TSMO initiative improves safety through real-time traffic management, intelligent systems, and public education on safer travel. It saves time by streamlining incident response and increasing coordination across teams, reducing delays and duplicate efforts. It saves money by maximizing us

The use of data to support transportation operations has evolved but has always played a key role in managing the transportation system. 

Big data, the concept of collecting and integrating data from numerous sources, has provided practitioners with new opportunities to manage and visu

The Idaho Transportation Department’s new, statewide TSMO Program transforms operations from reactive to proactive, using data-driven strategies to improve safety, reduce delays, and maximize infrastructure efficiency. With executive backing, dedicated funding, and strategic planning, ITD is adva

To safeguard Georgia’s expansive transportation network, Georgia Department of Transportation (GDOT) is deploying advanced firewalled routers statewide, protecting 8,000+ connected devices from growing cybersecurity threats. By integrating secure edge devices into traffic systems, GDOT reduces th

By integrating contractor equipment telematics into smart work zones, Delaware Department of Transportation (DelDOT) and partner agencies have enhanced roadside safety with automated, real-time worker presence alerts, reducing risks to both crews and drivers. The system minimizes staff workload t

During Hurricane Helene, the North Carolina Department of Transportation’s (NCDOT) TSMO Unit implemented a proactive, multi-faceted, and dynamic response which saved lives, mitigated further loss, and expedited recovery efforts. The TSMO Unit served as a central coordination point for NCDOT’s fie

A planned special event (PSE) is an incident known prior to occurrence, which can cause congestion and unexpected delays for travelers. The impacts are often different than recurring congestion in both the frequency and impact from the events and possibly reduction in available roadway.

In

At the core of the transportation industry is the safe and efficient movement and people and goods. Safety and efficiency are sometimes characterized as a tradeoff; in reality, with thoughtful transportation system management and operations (TSMO) practices, operations is a means to ach

This report shares best practices in the hiring and training practices of TSMO organizations. With the growing number of resources available, including by the National Operations Center of Excellence (NOCoE), this report focuses on four topics for agencies seeking to expand and improve their work