Guidance on Data Needs, Availability, and Opportunities for Work Zone Performance Measures

FHWA Office of Operations

Overview

This document provides guidance on work zone performance measurement, including data source identification, selection of performance measures, and data collection, assessment, and application (computational methods). In the context of highway work zones, there are three major data needs for performance measurement:

  • Performance data (“how much” a work zone affects travelers, the agency, and/or contractor)
  • Exposure data (“who” or “what” are being affected)
  • Work zone indicator or stratification data (“when” or “where” the effects are occurring)

The document is primarily organized by category of work zone performance: mobility, safety, customer satisfaction, and agency and contractor efficiency and productivity. Each of these can be further subdivided into subcategories of specific performance measures. Recommendations and applications are provided. Discussion of accessing the data to support these measures includes extraction from existing sources, collection, or interpolation or estimation.

Source Organization Location

Washington, DC


Organizational Capability Element

  • Performance Measurement
  • Work Zone Management

Role in Organization

  • Associate Engineer
  • Director / Program Manager
  • Engineer
  • Maintenance Staff
  • Manager / First Line Supervisor
  • Media / PIO
  • Principal Engineer
  • Senior Engineer
  • Senior Manager

Objective

  • Available Tools

Document Downloads

Project Website

Guidance on Data Needs, Availability, and Opportunities for Work Zone Performance Measures

Prime Contractor
Batelle and Texas A&M Transportation Institute
Author
Gerald L. Ullman, Geza Pesti, and Rachel Klein
Issue Date
March 20th, 2014
Publication Number
FHWA-HOP-13-011
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