Start Date:
-Summary:
This second webinar in the series involves a variety of aspects including programmatic status, organizational structure and accountability, staff capabilities, training/development, and recruitment and retention.
Why you may be interested
The effectiveness of Transportation Systems Management and Operations (TSM&O) has been shown to be closely related to an agency’s technical and business processes, organization, and collaboration. A series of webinars – based on research and 40 workshops – can help you identify your agency’s strengths and weaknesses, and related actions to improve TSM&O – and provides best practice experience.
Background
Research done through the Second Strategic Highway Research Program (SHRP 2) determined that agencies with the most effective transportation systems management and operations (TSM&O) activities were differentiated – not by budgets or technical skills alone – but by the existence of critical processes and institutional arrangements tailored to the unique features of TSM&O applications. The significance of this finding has been validated in 40 State and regional self-assessment workshops. These workshops use the Capability Maturity Model (CMM) to assess current strengths and weaknesses in six key dimensions of agency capabilities and to generate related improvement plans. The webinar explains the tool and presents a summary of the actions that many agencies are taking to improve their capabilities.
About the Webinars
The Improving TSM&O webinar series is an opportunity for stakeholders representing State, regional, and local transportation agencies to learn about the Capability Maturity self-assessment tool and how states and regions are using the tool to improve their capabilities. It also describe best practices from the field to improve capacities in business processes (planning, programming), systems engineering and technology, pe-rformance management, culture, organization and staffing, and collaboration.
CMM Webinar Schedule:
Organization and Staffing--August 11, 2:00-3:30 p.m. EST
Performance Measurement--August 27, 2:00-3:30 p.m. EST
Collaboration--September 8, 2:00-3:30 p.m. EST
Systems and Technology--September 24, 2:00-3:30 p.m EST
Business Processes--October 7, 2:00-3:30 p.m. EST
Cost:
Instructors:
Stephen C. Lockwood, Independent Consultant
Bio: Steve Lockwood offers a unique combination of policy, finance, program and technological knowledge as well as over 40 years of applications experience. He served for 23 years as Senior Vice President at Parsons Brinckerhoff, prior to which he served for four years as the senior FHWA policy officer, two years as Director of the Transportation 2020 Coalition and over 15 years as project manager for major highway and transit planning and project development projects, both nationally and internationally. Lockwood has special expertise in the analysis of transportation agencies capability to capitalize on new technology and systems as related to Transportation Systems Management and Operations (TSM&O) programs. Thru SHRP2 research, he originated the Capability Maturity Self-Assessment approach for TSM&O and has led 25 FHWA-sponsored state DOT workshops. He used the CMM framework as the basis for the web-based self-assessment oriented AASHTO Guide to TSM&O Improvement and has developed training in TSM&O capabilities as part of the instructor team for the FHWA/AASHTO Regional Operations Forums and the National Operations Academy Senior Management Program. Over the last several years Mr. Lockwood has produced several other TSM&O-oriented studies and guidance.
Joe Gregory, FHWA Office of Operations
Bio: Joe Gregory manages the delivery for the SHRP2 Organizing for Reliability initiative. He coordinates the efforts of a team consisting Headquarters and Resource Center personnel to deploy the Capability Maturity Model (CMM) to 32 state and metropolitan locations across the US. For nearly six years, Joe has partnered with states and metropolitan regions to apply this framework to look beyond traditional approaches to advance transportation systems management and operations (TSM&O) and focus on the business and technical processes within the agency as well as their culture and external partnerships. Prior to this, Joe worked in the FHWA Office of Asset Management for three years where he led several initiatives in transportation system preservation. Before that, he spent three years in the FHWA Utah Division as an area engineer delivering the federal-aid program. Joe holds a bachelor’s degree in civil engineering from the University of Tennessee and is a licensed professional engineer in Utah.
