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CMM Dimensions Webinar Series 5: Systems and Technology

Start Date:

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Summary:

This fifth webinar in the series involves a variety of aspects including use of systems engineering, concepts of operations, systems architecture standards, interoperability, and standardization.

Why you may be interested

The effectiveness of Transportation Systems Management and Operations (TSM&O) has been shown to be closely related to an agency’s technical and business processes, organization, and collaboration.  A series of webinars – based on research and 40 workshops – can help you identify your agency’s strengths and weaknesses, and related actions to improve TSM&O –  and provides best practice experience.

Background

Research done through the Second Strategic Highway Research Program (SHRP 2) determined that agencies with the most effective transportation systems management and operations (TSM&O) activities were differentiated – not by budgets or technical skills alone – but by the existence of critical processes and institutional arrangements tailored to the unique features of TSM&O applications. The significance of this finding has been validated in 40 State and regional self-assessment workshops.  These workshops use the Capability Maturity Model (CMM) to assess current strengths and weaknesses in six key dimensions of  agency capabilities and to generate related improvement plans.  The webinar explains the tool and presents a summary of the actions that many agencies are taking to improve their capabilities.

About the Webinars

The Improving TSM&O webinar series is an opportunity for stakeholders representing State, regional, and local transportation agencies to learn about the Capability Maturity self-assessment tool and how states and regions are using the tool to improve their capabilities. It also describe best practices from the field to improve capacities in business processes (planning, programming), systems engineering and technology, performance management, culture, organization and staffing, and collaboration.

Learning Objectives:

• Identify the basic capabilities needed by agencies to improve the effectiveness of their TSM&O activities
• Describe how the Capability Maturity Model (CMM) self-evaluation process works
• Enhance participants' understanding on how Systems and Technology is critical to a success TSM&O Program and its relationship to the other CMM dimensions; and
• Discuss the national state of the practice on trends relating to Systems and Technology among state and local agencies –including actions to advance systems and technology.

Cost:

FREE

Instructors:

Host

Joe Gregory, FHWA Office of Operations

Joe Gregory manages the delivery for the SHRP2 Organizing for Reliability initiative. He coordinates the efforts of a team consisting Headquarters and Resource Center personnel to deploy the Capability Maturity Model (CMM) to 32 state and metropolitan locations across the US.  For nearly six years, Joe has partnered with states and metropolitan regions to apply this framework to look beyond traditional approaches to advance transportation systems management and operations (TSM&O) and focus on the business and technical processes within the agency as well as their culture and external partnerships.  Prior to this, Joe worked in the FHWA Office of Asset Management for three years where he led several initiatives in transportation system preservation.  Before that, he spent three years in the FHWA Utah Division as an area engineer delivering the federal-aid program.  Joe holds a bachelor’s degree in civil engineering from the University of Tennessee and is a licensed professional engineer in Utah.

                            

Moderator and Speaker

Erin Flanigan, P.E., PMP, Principal, Cambridge Systematics, Inc.

Bio: Ms. Flanigan is a Principal of Cambridge Systematics with more than 20 years of experience leading and managing research and analyses projects, with the last 10 years specifically concentrating on key Federal transportation programs.  Ms. Flanigan work areas include: operations/intelligent transportation systems (ITS) and planning, program development, transportation systems management and operations (TSM&O), and benefit/cost analysis.  During this past year, Ms. Flanigan led a workshop series in advancing TSM&O in over 20 states.  In this role, she facilitated self-assessment workshops with upper management of state DOTs that led to the development of Implementation Plans using SHRP 2 resources.  Ms. Flanigan has worked with AASHTO Subcommittee on Systems Operations Management (SSOM) to develop the Business Plan for the Operations Center of Excellence and 2008 Strategic Plan for the subcommittee and on numerous NCHRP and SHRP research efforts.  Over the last several years Ms. Flanigan has produced several other TSM&O-oriented studies and guidance.

 

Speaker

Robert Clayton – TOC Director, Utah Department of Transportation (UDOT)
Subject: “Systems and Technology within UDOT”

Robert (Rob) Clayton is the director of UDOT’s Traffic Management Division (TMD). He manages the teams who are responsible for UDOT’s traffic signal network, operations group, traveler information, ATMS maintenance and ITS deployment. Rob has been the Traffic Management Director since June of 2011. Prior to his role at the TMD, Rob worked on UDOT’s I-15 CORE project, managing Maintenance of Traffic and traffic operations. Prior to his work on the CORE project, Rob was UDOT’s Traffic and Safety Engineer, Assistant Traffic Engineer for UDOT’s Region 2, and the Operations Engineer for the TMD. Prior to coming to UDOT, Rob worked for RB&G and Parsons Transportation Group, Fehr and Peers, specializing in traffic engineering.

Rob attended Virginia Tech and Brigham Young University, graduating with a B.S. in Civil Engineering and a M.S. in Geotechnical Engineering. Rob is a Professional Engineer and a Professional Traffic Operations Engineer in Utah. Rob is a member of the Utah Institute of Transportation Engineers and recently chaired the AASHTO Innovation Initiative for Traffic Signal Performance Measures.

Contact Robert at robertclayton@utah.gov Admin: Lisa Miller -lisamiller@utah.gov

Agenda
·        Welcome – Dennis Motiani, NOCoE
·        Opening Remarks – Joe Gregory, FHWA
·        The Systems and Technology Dimension of the CMM – Erin Flanigan, Cambridge Systematics, Inc.
·        A Case Study on Systems and Technology – Rob Clayton, Utah Department of Transportation
·        Questions and Discussion – All
   

Target Audience:

The target audience for this webinar includes State and local/city transportation agency personnel who are involved in planning, traffic management, ITS operations, and maintenance of the transportation system.

Event Type:

Webinar

Organizational Capability Element:

    Performance Management
    Evaluation of Operations Strategies
    System Architecture / Engineering

Operations Area of Practice:

    Transit Operations

Role in Organization:

Transportation Planner
Public
Senior Engineer
Researcher/Academic
Principal Engineer
Manager / First Line Supervisor
Director / Program Manager
Maintenance Staff
Technician
CEO / GM / Commissioner
Engineer
Operator
Senior Manager
Transit Professional
Associate Engineer