Many key decision makers in transportation—whether elected or appointed—have a modest background in transportation. It is important to provide them with information that presents the payoffs from increased program attention and investments in TSM&O.
This CEO Briefing Book documents project success stories from the implementation of operational improvements for a range of state and regional contexts across the United States. They provide compelling examples that demonstrate the advantages of investing in operational improvements. Each project success story includes a brief summary of the problem, solution, results, cost, “what's in it for me,” resource links, and contact information.