NOCoE Case Studies capture the strategies and practices currently being deployed to advance the TSMO industry and enable TSMO practitioners to save lives, time, and money.
Case studies are developed in partnership with the authoring organization or individual to succinctly transfer knowledge for the effective use by others in the industry.
Many of the case studies come from TSMO Award Submissions. Please be sure to consider submitting your practices for upcoming awards.
Additional case studies focus on academic and industry collaboration models, the 2017 solar eclipse, and other TSMO practices being deployed throughout the country.
Talking TIM: June 2026
- NOCoE
- Traffic Incident Management
- Traffic Incident Management
- Traffic Incident Management
- Webinar
- Webinar
- Webinar
V2X for TSMO Virtual Peer Exchange Report
- Georgia DOT
- NOCoE
- Peer Exchange Report
- Planned Special Event Management
- Planned Special Events Traffic Management
- Publications
- Traffic Incident Management
NOCoE held the V2X for TSMO Virtual Peer Exchange on April 14, 2026. This peer exchange was a follow-up to the in-person session at the TTI Rellis Center in College Station in 2025 and participants were again invited to share activity updates and learnings.The four-hour agenda included updates fr
Maintenance Work Zones Peer Exchange Report
- NOCoE
- Peer Exchange Report
- Planned Special Event Management
- Planned Special Events Traffic Management
- Publications
- Work Zone Traffic Management
The National Operations Center of Excellence (NOCoE) hosted the Maintenance Work Zones Virtual Peer Exchange to share information between a cross section of agency managers in the transportation operations and maintenance function of their jurisdictions. Their experience in developing and managin
NOCoE Best Practices: Work Zone Management
- Best Practice
- Best Practice
- NOCoE
- Publications
- Work Zone Management
- Work Zone Management
- Work Zone Traffic Management
The management of traffic during construction can be complex, requiring a balance between maintaining mobility, ensuring worker and traveler safety, and minimizing disruption to local communities. Work zone management represents a critical component of Transportation Systems Management and Operat
NCDOT Transportation Operations Manual Implementation
- Case Studies
- Case Studies & Lessons Learned
- Case Study
- Fostering a TSMO Culture
- NOCoE
- North Carolina DOT
- TSMO Program Planning Considerations
- The TSMO Program Plan
- Traffic Incident Management
- Traffic Incident Management
- Traffic Incident Management
NCDOT’s adoption of the Transportation Operations Manual (TOM) has provided a structured framework that serves as the foundation for how NCDOT leaders and practitioners optimize transportation operations activities. NCDOT aims to leverage the TOM as a tool to continuously improve incident respons
New Jersey Route 18 Rehabilitation Project Incident Management Task Force
- Case Studies
- Case Studies & Lessons Learned
- Case Study
- NOCoE
- New Jersey DOT
- Traffic Incident Management
- Traffic Incident Management
- Traffic Incident Management
The NJ Route 18 project enhances safety through coordinated incident management, TIM training for 900+ first responders, and reduced crash rates. It saves time with adaptive traffic signals, real-time monitoring, and effective detour planning. Financially, it delivers over $20M in annual savings
Heavy Equipment Based Connected Work Zone
- Case Studies
- Case Studies & Lessons Learned
- Case Study
- Delaware DOT
- NOCoE
- Vehicle Systems/Connected Vehicles
- Work Zone Management
- Work Zone Management
- Work Zone Traffic Management
By integrating contractor equipment telematics into smart work zones, Delaware Department of Transportation (DelDOT) and partner agencies have enhanced roadside safety with automated, real-time worker presence alerts, reducing risks to both crews and drivers. The system minimizes staff workload t
NCDOT Hurricane Helene Response
- Case Studies
- Case Studies & Lessons Learned
- Case Study
- Emergency Transportation Operations for Disasters
- NOCoE
- North Carolina DOT
During Hurricane Helene, the North Carolina Department of Transportation’s (NCDOT) TSMO Unit implemented a proactive, multi-faceted, and dynamic response which saved lives, mitigated further loss, and expedited recovery efforts. The TSMO Unit served as a central coordination point for NCDOT’s fie
Expanding TSMO Capabilities through Software and Technology Innovation
- Big Data & Analytics
- Case Studies
- Case Studies & Lessons Learned
- Case Study
- Data Acquisition, Support and Hosting
- Data and Information Gathering
- Florida DOT
- Freight Data / Analysis
- NOCoE
- Performance Data Collection, Analysis and Management
- Traffic Incident Management
- Traffic Incident Management
- Traffic Incident Management
FDOT’s TSMO program improves traffic management through technology, real-time data, and stakeholder collaboration. Tools like the SunGuide Alert Viewer and Vehicle-to-Everything Data Exchange Platform enhance safety by reducing accidents and improving emergency response. Dashboards and dynamic to
Talking TIM: February 2024
- NOCoE
- Traffic Incident Management
- Traffic Incident Management
- Traffic Incident Management
- Webinar
- Webinar
- Webinar
The Talking TIM webinar series, brought to you by the Federal Highway Administration (FHWA) Office of Operations, provides a forum where TIM champions with any level of expertise can exchange information about current practices, programs, and technologies. Topics and presenters for this webinar v